Privacy Policy
Liaison Software Corporation ("Liaison Software," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, request information, purchase our products, or contact us for sales or technical support.
This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.
Information We Collect
You may browse most areas of our website without providing personal information. We collect personal information only when you voluntarily choose to provide it through our website, email, telephone, or other communications with us.
Depending on how you interact with us, we may collect information including:
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Name
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Company name
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Job title
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Email address
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Telephone number
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Mailing address
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IP address
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Browser type
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Device information
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Operating system
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Website pages visited
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Date and time of visits
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Referring website
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Information voluntarily provided through our website contact form, email communications, telephone conversations, support requests, or product demonstration requests.
If you choose to contact us through our website, we may collect the information you voluntarily submit, including your name, email address, subject, and message, solely for the purpose of responding to your inquiry or providing requested information.
If you purchase products or services from us, we may also collect information necessary to process orders, fulfill contracts, provide technical support, deliver software licenses, and maintain our business relationship with you.
How We Use Information
We use information to:
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Respond to inquiries
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Schedule demonstrations
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Provide technical support
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Process orders
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Deliver software licenses and updates
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Improve our products and website
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Maintain website security
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Detect fraud or misuse
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Comply with legal obligations
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Communicate product updates, service notices, or information you have requested
We do not use your personal information for automated decision-making or profiling.
Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, and similar technologies to:
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Maintain website functionality
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Remember visitor preferences
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Analyze website performance
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Improve the user experience
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Help us understand how visitors use our website
Where required by applicable law, non-essential cookies or similar technologies will not be activated until you provide your consent through our cookie preferences.
You may also manage cookies through your browser settings; however, disabling certain cookies may affect website functionality.
Website Analytics and Embedded Third-Party Content
We may use website analytics services provided by trusted third parties to understand website traffic, improve performance, and better understand how visitors use our website. These services may collect information such as browser type, pages visited, session duration, referring websites, device characteristics, and IP address.
Our website may also include embedded third-party content or services, such as interactive maps, videos, or social media features. These services are provided by their respective operators and may collect information in accordance with their own privacy policies.
We do not intentionally disclose the contents of your communications to third parties except as described in this Privacy Policy, as necessary to provide requested services, or as required by law.
Information Sharing
We do not sell, rent, trade, lease, barter, assign, or otherwise disclose your personal information to unrelated third parties for their own marketing purposes.
We may share information only:
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With service providers assisting us in operating our business
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When necessary to process transactions or provide services you request
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To comply with applicable law, legal process, or governmental requests
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To protect our legal rights, property, or the security of our systems
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In connection with a merger, acquisition, or corporate restructuring
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With your consent
Service providers acting on our behalf are expected to safeguard your information and use it only for authorized purposes.
Customer Data
Many Liaison Software products process customer business information.
Except as necessary to provide contracted services, technical support, or maintenance requested by the customer, Liaison Software does not access, review, disclose, or use customer business data for any purpose unrelated to providing our products and services.
Customer information remains the property of our customers.
Data Retention
We retain personal information only for as long as reasonably necessary to:
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Provide requested services
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Maintain customer relationships
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Comply with legal, tax, accounting, and regulatory obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, we securely delete or anonymize it where reasonably practical.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we use commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, no security system can guarantee absolute protection.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of websites or services we do not own or control. We encourage visitors to review the privacy policies of those third parties before providing personal information.
Children's Privacy
Our website and products are intended for business users and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
Your Privacy Rights
Depending upon your jurisdiction, including California, you may have the right to:
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Know what personal information we collect
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Request access to your personal information
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Request correction of inaccurate personal information
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Request deletion of eligible personal information
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Obtain information regarding our information-sharing practices
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Exercise these rights without unlawful discrimination
To exercise your privacy rights, please contact us using the information below.
California Residents
Liaison Software Corporation complies with applicable California privacy laws.
We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.
International Visitors
If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.
Changes to This Privacy Policy
Liaison Software Corporation reserves the right to modify this Privacy Policy at any time. Any changes become effective upon posting the revised Privacy Policy on this website. We encourage visitors to review this page periodically for updates.
This Privacy Policy applies solely to Liaison Software Corporation's public website and related communications. It does not modify or supersede the terms of any software license agreement, maintenance agreement, support agreement, or other contract between Liaison Software Corporation and its customers.
Contact Us
Questions regarding this Privacy Policy or requests concerning your personal information may be directed to:
Liaison Software Corporation
20321 Lake Forest Drive, Suite D7
Lake Forest, CA 92630
Email: support@liaisonsc.com
Phone: (949) 583-1557